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New Signers

Drivers, you have been doing a very good job getting Signers names entered. By doing this, they will appear in the list and whenever any driver goes to that dealership the next time, the name will appear and all it takes is a tap, and then a sign off. It will only take a moment and no more entering a name.

Before Monday, 17 names
Monday, 8 new names
Tuesday, 9 names
Wednesday, 15 names
Thursday, 4 names

As of March 13, we now have 53 signer names in our system! Great job! Please keep handing out the postcards so the office personnel can contact me regarding the delivery receipts.
*As of April 12, we have 181 signers entered. Awesome!
*As of May 23, there are 278 signers entered. There are about 600 email addresses received. These are mostly people inside the dealership who are not signers.

Delivery Agent Names and Delivery Sign Off Process

Be very careful and decisive when you get to this screen. This screen serves TWO purposes:
  1. FIRST AND FOREMOST - Select the name of the person who is signing for the delivery. The names in the list are those of past signers. Select the name of YOUR PERSON who is signing for the load today. Your name should NOT appear here. This screen is to select the name of the signer, not to get an actual signature. That will happen in the next screen.
  1. If today's receiver does not appear on the list, you must add their name. Tap ADD NAME and enter their first and last name (or just their first if that's all they want to give you). Their email is optional if they want to receive the delivery receipt. If so, add their complete email address (carefully). Do NOT add your own name to the list as your name and signature will automatically be entered onto the delivery receipt. Over time you won't be adding many names because they will already appear here. Only when a new person is hired to be the receiver, will a new name need to be added. The list will grow over time making the sign off process quicker.

In this example, Johnny is not the signer today. Bill is, but his name does not appear in the list. Simply tap the ADD NAME button:

addname
Then add Bill's name. Enter his last name and email address only if he wants. If he doesn't give you his email address, Bill will not receive the delivery receipt in his email. It will go to the other office personnel who have contacted us but their name will NOT appear on this list. Only signers will appear on your list. Tap SUBMIT to save Bill's name or you can tap CANCEL if you change your mind.

addcard
When you tap SUBMIT, it will put Bill's name in the list. You can now touch his name and it will be selected as the signer of this delivery receipt. See how it enters his name in the yellow area and inside the BILL SIGN button?
addingbill

You are now ready to tap the red SIGN button so Bill can sign his name.

billsign

Now you will be shown a preview of the delivery receipt with all VINS on the Work Order. If there are any delivery damage exceptions, they will be listed below the vin along with any comment you have made at delivery. This shows the signer exactly what he is signing for

preview of bill of lading
When you tap the red TAP HERE TO SIGN button, you will be taken to a screen where Bill can sign his name
xmarksthespot
Have Bill sign his name with his finger.

billsignature
Tap the blue ACCEPT label and you will be taken back to the Work Order and it is now COMPLETED. Here you will see Bill's signature and the delivery timestamp
completed
The customer will be sent an email that looks like the receipt below.
150006signoff

YOUR driver signature - the one you provided on your Driver Info page, will be used as your signature on the receipt, so you won't have to sign at each delivery.

March 11 Training

americantruck
Another good day of training in Shreveport. I really appreciate our drivers. After a three hour drive and seeing what professional drivers must put up with on the road, I really appreciate truck drivers and the conditions they must work in. THANK YOU TO ALL PROFESSIONAL TRUCK DRIVERS! And to our drivers in particular, thank you for the hard work you do, your skill, patience and professionalism is very much appreciated.

Original Pick Up Exceptions

At some point after you leave the yard, you may need to look back and see the original pick up exceptions you recorded at the yard. This can be done on the Work Order by clicking the green number to the left of the VIN. (This was the same button you touched to remove a vehicle when you were at the yard). At this point, it will load a screen on top that will show you the vin and the pre-existing condition and any comments you made before you loaded. This may be especially useful when you are at the dealer and you can't remember the exact codes you used to record the existing damage and you want the codes to match exactly.